Privacy Policy

1. Introduction

SynapseCore OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company information
• Project details and requirements
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location information
• Browser type and version
• Device information
• Website usage patterns
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services
• To communicate with you about your projects and inquiries
• To send you updates and marketing communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and business
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

As we operate internationally, your information may be transferred to countries outside the European Union. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 57, 10412
• Company Registration: 17088861